Identity Theft

Identity theft continues to be one of the fastest growing crimes in the United States, and has ranked as one of the top consumer concerns for the past several years. The following link provides a multimedia presentation produced by the FDIC to help consumers protect themselves from identity theft.

Don't Be an Online Victim: How to Guard Against Internet Thieves and Electronic Scams

How To Protect Yourself

Never provide your personal information in response to an unsolicited request, whether it is over the phone or the Internet. E-mails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site. If you did not initiate the communication, you should not provide any information.
Never click on the link provided in an e-mail you believe is fraudulent. It may contain a virus that can contaminate your computer.
Do not be intimidated by an e-mail or caller who suggests dire consequences if you do not immediately provide or verify financial information.
If you believe the contact may be legitimate, contact us for verification. You can find our contact information here. The key is that you should be the one to initiate the contact, using information that you have verified yourself.
Never provide your password over the phone or in response to an unsolicited Internet request. Colorado Business Bank would never ask you to verify your account information online. Thieves armed with this information and your account number can help themselves to your savings.
Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, contact us to find out why. If you have online access to your account(s), periodically review activity online to catch suspicious activity.

What To Do If You Fall Victim

Contact Colorado Business Bank immediately and alert us to the situation.

If you have disclosed sensitive information in a phishing attack, you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, to help prevent thieves from opening a new account in your name. Here is the contact information for each bureau's fraud division:

Equifax
800-525-6285
P.O. Box 740250
Atlanta, GA 30374 Experian
888-397-3742
P.O. Box 1017
Allen, TX 75013 TransUnion
800-680-7289
P.O. Box 6790
Fullerton, CA 92634